Cookie Policy

1. How Cookies Work

Cookies are small text files placed on your device when you visit our websites or learning portal. They let us recognise returning learners, secure your sessions, and understand how the site is performing.

We group cookies by purpose so you can make informed choices. Essential cookies are always on; others require your consent and can be toggled in the cookie banner.

2. Essential Cookies

• Authentication: Maintain secure login sessions and protect exam integrity.
• Security: Prevent fraud and ensure secure transactions during payments.
• Language preferences: Remember your selected language and regional settings.

These cookies are necessary for the website to function and cannot be disabled.

3. Performance Cookies

• Analytics: Measure page responsiveness and identify broken user flows.
• Optimisation: Help us prioritise product improvements and feature development.
• Monitoring: Track system performance and identify technical issues.

Examples: _ga (13 months), _gid (24 hrs), sentry_sid (session).

4. Functional Cookies

• Preferences: Store dashboard layout and UI theme choices.
• Progress: Keep partially completed forms and practice exam progress.
• Customisation: Remember your personalised settings and preferences.

Examples: ui_theme (12 months), practice_state (7 days).

5. Marketing Cookies

Provide tailored course recommendations and track campaign effectiveness, only with your explicit consent.

• Personalised course suggestions based on your learning history.
• Measure the effectiveness of marketing campaigns and advertisements.
• Limit how often you see certain promotions.

6. Analytics & Third Parties

We partner with carefully vetted providers for analytics, customer support, and proctoring.

• Google Analytics: Aggregated site usage data helps us debug issues and plan roadmap priorities.
• Sentry: Error monitoring ensures a stable exam experience.
• Support tools: Live chat and ticketing systems may set cookies needed to identify returning requests.

7. Managing Preferences

You can adjust non-essential cookies at any time.

• Use the banner or footer link labelled Cookie Settings.
• Clear existing cookies via your browser settings to reset preferences.
• Contact privacy@pythoninstitute.co if you need help updating consent.

8. Data Protection

We are committed to protecting your privacy and ensuring compliance with data protection regulations.

• GDPR compliance: Full compliance with European data protection regulations.
• Data minimisation: We only collect data necessary for service delivery.
• Secure storage: All data is encrypted and stored securely with industry-standard protection.

9. Your Rights

You have full control over your cookie preferences and personal data.

• Access: Request a copy of all data we hold about you.
• Correction: Update or correct any inaccurate personal information.
• Deletion: Request deletion of your personal data, subject to legal obligations.